FAQs for Employers

Jobseekers FAQ

Q. How can I increase the response to my job posting?

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A: To increase the effectiveness of your job posting, we recommend that you consider the search criteria that job seekers are likely to use when conducting a search. For best results, include multiple relevant keywords in your job description, review the job search category you selected, and include the job's physical address and ZIP Code. We also recommend that you include the salary range for the position you are posting. Salary and job location are considered the two most important factors job seekers consider when applying for a job.

Q. What are the advantages of including an address in my job posting?

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A: Including the city, state, and ZIP code of the job being posted is an effective way to connect with job seekers who use distance as part of their job search criteria.

Q. Should I include an email address with my job posting?

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A: To control responses and for added security, we recommend that you do not include an email address within your posting. When you post your job, you will choose a contact method that’s right for you. Your choices are described below.

Candidates apply online and are managed using my BorelHealth account — Job seekers will apply on BorelHealth and your responses will be forward to you using the email address you have provided. Your email address will not be included on your posting. Choosing this method allows you to screen incoming resumes and manage candidates online.

Candidates contact me directly — Candidates can contact you either at the provided phone number, fax number, mailing address, or email address. The email address provided in the Email Address field will not be displayed to the candidate. In order to apply to your job directly through email, candidates click an “apply by email” button.

Q. How do I renew my job posting?

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A: To renew a job posting, click Renew under the Option menu on your My BorelHealth page, available under Jobs Listed.

Q. What is the best way to indicate that my job is for a specific shift?

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A: When job seekers view job search results, the job title and the first part of the job description are included in the job posting summary. If you are hiring for a specific shift and want that information to be readily apparent to prospective candidates, you can either include it in the job title (Registered Nurse – Night Shift) or in the job description (We are seeking a Registered Nurse for a night shift position …)

Q. What Internet browsers does BorelHealth support?

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A: Internet Explorer 7.0, Firefox 2.0 and 3.0 and Safari. While we do not officially support Internet Explorer 8.0, it is known to be compatible with our site.

For the best user experience we recommend upgrading your browser:
Internet Explorer
Firefox
Safari

Q. Why am I having problems accessing certain pages on the site?

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A: To maximize performance, BorelHealth passes information to and from your computer on a regular basis. Some site features (e.g., account login, saving jobs) may not function correctly when there is Internet security or firewall software running on your computer. Your software (e.g., browser, pop-up blocker, firewall) will likely have settings that allow you to specify certain blocked information can be passed from our site. The settings to investigate are cookie blocking, ad blocking, and blocking of referrer information. For assistance, contact the support department for the software in question.

Q. Why doesn't the link you sent me in an email work?

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A: Check to see if your browser is receiving the entire link we provided. Sometimes, if the URL is too long, your email program may display it on two lines, and the second line is not sent to your browser. If that's the case, copy (CTRL + C; CMD + C for Macs) and paste (CTRL + V; CMD + V for Macs) the complete URL into the address bar of your browser.

If this doesn't work, please contact us with us much of the following information as possible: first name, last name, street address, city, state, country, ZIP code, and phone number.

Q. How do I clean out my cache or my temporary Internet files?

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A: Please follow these instructions for cleaning out your temporary Internet files or cache:

Internet Explorer

1. Depending on which version of Internet Explorer you're using, you'll click either View or Tools on the tool bar at the top of the browser and then select Internet Options. The pop-up screen defaults to the General tab.
2. Under Temporary Internet Files, click Delete Files.
3. Click OK and you're all set.

Firefox (Mozilla)

1. Open Firefox (Mozilla).
2. Click the Tools menu.
3. Click Options.
4. Click Privacy.
5. Click the Clear button for cache.

Safari (Mac Users)

1. Click the Safari menu and select the Empty Cache option.
2. Click the Empty button in the dialog that appears to confirm the deletion of your cache.
3. Restart your computer.

Google Chrome

1. Click the Tools menu.
2. Select Clear Browsing data.
3. Select the checkboxes for the types of information you wish to remove. Click a link below to find out more about each option.
4. Use the 'Clear data from this period' drop-down menu to select how much of your information you want to delete. By default, Google Chrome only clears information collected in the last 24 hours. To clear browsing information from a longer period of time, select another option in the drop-down menu. To wipe out all data, select the Everything option.
5. Click the Clear Browsing Data button.

America Online Version 9.0

1. Click Settings, located just below the menu bar at the top of the screen.
2. What you see next will depend on whether or not you are logged in to AOL.



1. If you are not logged in to AOL, the AOL Settings dialog window will appear. Click Internet Properties.
2. If you are logged in to AOL, the Settings Main dialog window will appear. Click on Internet [WWW] Options.


3. In the AOL Browser Settings window that appears, click the Internet Explorer Settings link on the right. (Alternatively, you can click the Clear My Footprints tab, the Clear My Footprints button, and the Yes button on the Clear My Footprints confirmation window, thus skipping the need for step 5 below.)
4. Click the Delete Files button. Click the OK button on the Delete File dialog window to confirm the deletion of your temporary internet files. Click the OK button again to close the AOL Internet Properties dialog window.

Netscape

1. Click Edit on the tool bar at the top of your browser and then select Preferences.
2. Expand the Advanced category by clicking the + sign next to the word Advanced.
3. Click Cache, then click Clear Memory Cache and then Clear Disk Cache.
4. Click OK and you're all set.

Q. What are cookies?

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A: Some Web sites store information in a small text file on your computer. This file is called a cookie. Cookies are short pieces of data used by Web sites to help count views on the site and to identify a Web user's browsing habits on their sites. For more information on cookies, consult your browser's Help file.

To allow cookies for IE Internet Explorer 6.0:

1. Select Tools menu, then Internet Options.
2. On the Privacy tab, click Edit. Add the Monster domain(s) that you use and click Allow.
3. Click OK.

If you don't allow cookies for our site, you may not be able to view some information or take advantage of the customized experience we provide for our users.

If you get the Cookies Not Enabled message:

• Most cookies have an expiration date. If your computer's internal clock is improperly set, it may cause cookies to expire instantly.
• Verify that third-party software on your computer (such as ad blockers and personal firewalls) aren't blocking cookies.
• Check your browser's Settings to make sure that cookies are enabled and allowed per session. For more information on cookies, consult your browser's Help file.

Q. How do I enable cookies?

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A: Please follow these instructions for enabling cookies:

Internet Explorer 7.0 for Windows

1. Select Internet Options from the Tools menu.
2. Click on the Privacy tab.
3. Click the Default button (or manually slide the bar down to Medium) under Settings.
4. Click OK.

Firefox (Mozilla)

1. Go to the Tools menu.
2. Select Options.
3. Select the Privacy icon in the left panel.
4. Check the box corresponding to Allow sites to set cookies.
5. Click OK to save changes.

Safari (Mac users)

1. Click the Safari menu.
2. Select Preferences.
3. Click the icon labeled Security.

To enable cookies:

1. Set the option labeled Accept Cookies to Always.
2. Click OK to save changes and close the dialog box.

Internet Explorer for Mac

1. Click the Edit menu.
2. Click Preferences.
3. On the left margin, under Receiving Files, click Cookies.
4. Next to When receiving cookies, select Never Ask.
5. Click OK.

AOL for Mac

1. Click the My AOL menu.
2. Click Preferences.
3. Click the WWW icon.
4. Click Advanced Settings.
5. On the left margin, under Receiving Files, click Cookies
6. Next to When receiving cookies:, select Never Ask.
7. Click OK and click OK again.

Google Chrome

1. Click the Tools menu.
2. Select Options.
3. Click the Under the Hood tab and find the Security section.
4. In the Cookie settings drop-down menu, click "Allow all cookies." This is the default setting in Google Chrome. This option lets first-party and third-party websites set and receive cookies on webpages you visit. First-party cookies are set by the website you're visiting. Third-party cookies are set by websites that have items embedded in the website you're visiting, such as advertisements, pictures, or videos. When you next visit the website, first-party and third-party cookie information is sent back to the respective websites.
5. Click the Close button.

Q. How do I delete all cookies?

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A: Follow these instructions to delete your cookies:

Internet Explorer 7.0 for Windows

1. On the Tools menu, click Delete Browsing History.
2. Click Delete Cookies, click yes, and then close.

Internet Explorer 5.x for Windows

1. On the Tools menu, click Internet Options, and then click the General tab.
2. Under Temporary Internet Files, click Settings.
3. Click View Files.
4. On the View menu, click to select the Details command.
5. Highlight them all at once and then either: drag them to the Recycle Bin, press the Delete key, or right-click the files and select Delete.

Firefox (Mozilla)

1. Open the Tasks menu, choose Privacy & Security, and then choose Cookie Manager.
2. Choose View Stored Cookies from the submenu. The Cookie Manager window opens with a list of all the cookies stored on your computer.
3. Click Remove All Cookies.

Safari (Mac)

1. Click Preferences, then Security, then click Show Cookies.
2. Click Remove All button (a dialogue box will be displayed to make sure you really want to remove them). Click Remove All again.
3. Click Done.

Internet Explorer for Macintosh

1. On the Edit menu, click Preferences.
2. Click Cookies.
3. Click the Cookie that you want to delete.
4. Click Delete, and then click OK.
5. Close Internet Explorer before accessing BorelHealth again.

AOL for Macintosh

1. Open AOL.
2. On the My AOL menu, click Preferences.
3. Click WWW icon and click Advanced Settings.
4. On the left margin, under Receiving Files, click Cookies.
5. Click the Cookie that you want to delete.
6. Click Delete, and Click OK.
7. Close AOL before accessing BorelHealth again.

Google Chrome

1. Click the Tools menu.
2. Select Options.
3. Click the Under the Hood tab and find the Security section.
4. In the Cookie Settings section, click the Show Cookies button.
5. To delete all cookies from the list, click the Remove All button.
6. To delete a specific cookie, select the website that issued the cookie you'd like to remove. Click the Remove button.
7. Click the Close buttons for the Cookies dialog box and the Google Chrome Options dialog box when you're done.